Shipping Policy
Chateau Luxe Paris Shipping Policy
At Château Luxe Paris, we strive to provide all our customers with a fast and reliable shipping service. This shipping policy outlines delivery times, costs and procedures to ensure an optimal shopping experience.
Delivery times
Château Luxe Paris is committed to shipping all orders within 24-48 hours after confirmation of purchase. Once shipped, orders should arrive within 5-14 business days. Delivery times may vary depending on a variety of factors, including weather conditions, peak demand periods, and customs procedures.
Free Shipping
Château Luxe Paris is proud to offer free shipping. No matter the amount of your order or your location, you will receive free shipping. This offer reflects our commitment to making the shopping experience as pleasant and hassle-free as possible.
Shipping
All orders placed at Château Luxe Paris are shipped directly from our supplier. This method allows us to reduce processing times and ensure that our customers receive their products as soon as possible. In addition, it allows us to carry out strict quality control on each item shipped.
Order processing
After placing your order, you will receive a confirmation email. Château Luxe Paris processes and ships orders within 24 to 48 hours. As soon as your order is shipped, you will receive an email with tracking information, so you can follow the progress of your package to its final destination.
Order tracking
Chateau Luxe Paris provides tracking information for all shipped orders. You will receive a tracking number via email as soon as your order is shipped. With this number, you will be able to track the status of your delivery via the carrier's website.
Questions and assistance
For any questions regarding your order or our shipping policy, you can contact our customer service at the following address : info@chateau-luxe-paris.fr . Our dedicated team is ready to assist you and answer all your questions as soon as possible.
Limitations and exceptions
While we make every effort to meet estimated delivery times, certain factors beyond our control may cause delays. Château Luxe Paris is not responsible for delays caused by customs, weather conditions, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.
Conclusion
Chateau Luxe Paris strives to provide an exceptional online shopping experience, with fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products in the shortest possible time, while maintaining high satisfaction. For any other information, you can contact us at: info @ chateau-luxe-paris.fr .