Privacy Policy
Privacy Policy of Château Luxe Paris
Château Luxe Paris attaches great importance to the protection of its customers' personal data. This privacy policy describes how personal information is collected, used and protected. By using our services, you accept the practices described in this policy.
1. Collection of personal information
Château Luxe Paris collects various types of personal data to provide an optimal shopping experience. This data may include:
- First and last name
- Shipping and billing address
- E-mail address
- Phone number
- Payment Information
2. Use of personal information
The personal information collected is used for the following purposes:
- Order processing and shipping
- Payment management and fraud prevention
- Communication with customers regarding their orders and our product offering
- Improving our customer service and responding to requests
- Sending information about new products, promotions and events (with customer consent)
3. Sharing of personal information
Château Luxe Paris does not sell, rent or share personal information with third parties, except in the following cases:
- With external service providers who process payments and ship orders
- Where required by law or to comply with legal process
- To protect the rights, property or safety of Château Luxe Paris, its customers or the public
4. Security of personal information
Château Luxe Paris implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure or destruction. These measures include, among others:
- The use of encryption technologies for payment transactions
- Restricted access to personal information only to employees and partners who need it to provide our services
5. Retention of personal information
Château Luxe Paris retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
6. Customer Rights
Customers have, under applicable law, certain rights regarding their personal data, including:
- Right of access : Customers may request a copy of their personal data held by Château Luxe Paris.
- Right of rectification : Customers may request the correction of incorrect or incomplete personal data.
- Right to erasure : Customers may request the deletion of their personal data, subject to legal retention periods.
- Right to withdraw consent : Customers may withdraw their consent to the processing of their personal data at any time.
7. Cookies and similar technologies
Château Luxe Paris uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers may adjust their browser settings to refuse cookies, but this may affect the functionality of the website.
8. Changes to the Privacy Policy
Château Luxe Paris may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage customers to return to this page periodically to stay informed of any changes.
9. Contact details
For any questions regarding this privacy policy or to exercise your rights regarding your personal data, you can contact Château Luxe Paris at the following address:
Email : info @chateauluxeparis.fr
Château Luxe Paris is committed to protecting the privacy of its customers and using personal data responsibly and securely.